Features/Catalog Information

TORNUS reserves the right to introduce necessary and opportune corrections to its articles, in order to improve them. Photos and designations are for guidance only and may be changed without prior notice.

Order acceptance

Orders are subject to prior acceptance by TORNUS. They are considered valid, even after exceeding their previous plan, their cancellation must be made via e-mail.

Deliveries

The delivery times for the goods are given for information purposes and should not be considered as mandatory or mandatory, so there is no compensation for any delays. Shipping paid by the customer up to €1000.

Complaints

Complaints are not accepted after 8 days of receipt of the goods.

Payments

The parties agree that failure to pay the invoice within the period established between the parties, implies the payment of the amount of 25% of its total value as a penalty clause for litigation expenses as well as late payment interest at the rate legal plus a 3% surcharge as a penalty clause. In cases where there is no formal agreement between the parties, payments to TORNUS are made against delivery of the goods in cash.

Warranty

TORNUS does not provide any guarantee for incorrect application or inappropriate handling of its products. In cases where there are defects arising from the production of our articles, TORNUS reserves the right to replace them or, eventually, issue a corresponding credit note.

Reservation

Products billed are the property of TORNUS until collection.

Judicial jurisdiction

In case of litigation, the competent court is that of the district of Braga.